Privacy Policy

Last Updated: 10-08-2025

Introduction

AIMrn (“we,” “our,” “us”) is committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Dutch laws. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your personal information when you use our Services.

This Policy applies to the following (“Services”):

  • Our website and online store

  • Our official social media pages and accounts

  • Any other place where we collect personal data and refer to this Policy

Please read this Policy carefully to understand how we handle your personal information and the rights you have. By using our Services, you agree to the terms of this Policy.

About Us and This Policy

Who we are
AIMrn is registered and operates in the Netherlands. In this Policy, “[AIMrn]”, “we”, “our” or “us” refers to the operator of the Services.

Contact us
If you have any questions, requests, or complaints about this Policy or your personal data, you can contact us at:

  • Email: info@aimrn.nl

  • Address: Utrecht, The Netherlands

Supervisory authority
You have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority). More information: https://autoriteitpersoonsgegevens.nl

When This Policy Applies

This Policy applies whenever you use our Services. It does not apply to:

  • Third-party services or websites we link to

  • Information processed by us on behalf of another business under a service agreement

  • Our employees and contractors (covered under separate policies)

We may update this Policy from time to time. Updates will be posted on our website with the “Last Updated” date. Significant changes will be notified by email or a prominent notice on our site, if required by law.

Information We Collect

We may collect the following types of personal information:

  1. Contact details – name, email, phone number, billing and shipping address

  2. Account details – username, password, preferences

  3. Order and payment details – purchase history, payment method (processed securely via third parties)

  4. Technical information – IP address, browser type, operating system, cookies, and tracking data

  5. Communications – messages, reviews, customer service interactions

  6. Marketing preferences – subscription status, interaction with marketing emails

How We Use Your Information

We process your personal data for the following purposes:

  • To process and deliver your orders

  • To respond to your inquiries and provide customer support

  • To improve, customise, and secure our Services

  • To send marketing communications (only with your consent, where required)

  • To comply with legal obligations (e.g., tax and accounting rules)

  • To detect and prevent fraud or misuse of our Services

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – for sending marketing emails or using cookies (where required)

  • Contract – to perform our obligations when you place an order

  • Legal obligation – for record-keeping, tax compliance, and consumer protection laws

  • Legitimate interests – to operate and improve our Services, provided your rights are not overridden

Sharing Your Information

We may share your data with:

  • Service providers – such as payment processors, delivery companies, IT and hosting providers

  • Legal authorities – where required to comply with the law

  • Marketing partners – only with your explicit consent

We do not sell your personal data to third parties.

International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or other legally approved mechanisms.

Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing of your data

  • Data portability

  • Object to processing based on legitimate interests or direct marketing

  • Withdraw consent at any time

To exercise your rights, contact us at info@aimrn.nl

Retention Periods

We keep your personal data only as long as necessary for the purposes stated in this Policy or as required by law. For example, order and transaction data is kept for 7 years for tax compliance, while marketing consent records are kept until you withdraw consent.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your experience.

Types of cookies:

  • Essential cookies – required for the website to function

  • Performance cookies – help us analyse site usage

  • Functionality cookies – remember your preferences

  • Marketing cookies – used for personalised ads (only with consent)

You can manage or disable cookies via your browser settings. For EU and UK users, we ask for consent before setting non-essential cookies. See our Cookie Policy for more details.

Changes to This Policy

We may revise this Policy from time to time. The most current version will always be available on our website.